Contact Us

JGAirguns is a self-service website.  

 

All of our parts are available for purchase on our website and we ship worldwide. 

Unfortunately, we are not accepting repairs at this time.

Please:

  1. Follow the instructions on our Homepage to get to your model.
  2. READ DESCRIPTIONS CAREFULLY.
  3. View our “Technical” and "FAQ pages for more information and tips
  4. Be sure to read all part descriptions carefully.
  5. If an item says “Sold Out”, we do not have any.
  6. If an item is not listed on our website, we do not have any.
  7. If an item says “Purchase (another part #), please purchase the other part.
  8. If an item requires an exchange, please follow the instructions within the part description.
  9. If you order a download, please follow the instructions upon checkout.
  10. Keep in mind, we do NOT provide referrals and we do not give out specs.  We do not maintain a record of any specs because this industry is based on part numbers.  We do not sell parts based on specs. 
  11. Customers are responsible for order the correct parts for their guns. We cannot diagnose your gun's problem, as we do not have it in our hands. We provide many ways for you to confirm that you are ordering the parts that you need:  manufacturer, model number, part number, schematic, detailed descriptions, and pictures whenever possible.  We cannot tell you what parts you need to order, as we do not have your gun.

CLICK HERE FOR ANSWERS TO ALL OF YOUR QUESTIONS, BEFORE SENDING US AN EMAIL.

PLEASE ALLOW 2 BUSINESS DAYS FOR EMAIL RESPONSE.

Thank you for your cooperation.
Heather Groenewold-Rowan and John Groenewold

 

 

**** IF YOU HAVE MADE IT THIS FAR, BE SURE THAT YOU HAVE FOLLOWED THE INSTRUCTIONS ON THE HOME PAGE, READ DESCRIPTIONS, LOOKED AT PICTURES AND SCHEMATICS AND HAVE FOUND THAT YOUR ANSWER IS NOT AVAILABLE ON OUR WEBSITE BEFORE YOU CLICK SEND ON YOUR CONTACT US EMAIL.  WE ARE A SELF SERVICE WEBSITE.

If you have not read all of the information above and on the homepage, PLEASE  do so now before contacting us, as you will be directed back to those pages if your question is answered on our website. 

Contact Us

I have read the above information

* Required information